☆ International Shipping to worldwide.

☆ Tracking information of your parcel is available.

☆ Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.

Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.

☆ 5-7 days Of  Standard SpeedPAK (Ebay Official Cooperative Carrier )from China for the USA buyers and the other countries which can provide standard Speedpark from China. If you didn’t receive the item within 2 weeks, please contact us. We’ll check it for you.

☆ About 25-45 days in generally for the countries which can not provide Standard Speedpark shipping. Please check the shipping information online or leave us a message, if you didn’t receive the parcel within 28 day. We’ll check it for you.

☆ We have local warehouse in the USA, AU and UK, you can go to your local website to purchase.

Then we’ll ship for you from the local warehouse, if they are in stock for local warehouse.

Payment:

☆ Please make within 7 days after we accepted your offer or auction ended.

☆ We’ll cancel the order, if you didn’t make a payment within 14 days or didn’t leave us any message.

☆ Welcome to contact us, if you have any problems with the order.

▷ Returns could be accepted within 30 days after receipt of the item.

▷ Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.

▷ All items returned must contain all original packaging materials. Please repack the item carefully.

Q: Do you ship the parcel with a tracking number?
A: We always ship the items with a tracking number and you can check the shipping information online.

Q: I’m in the US. When does the parcel come?
A: About 5-7 days in generally. You can contact us to check the shipping information, if you didn’t get it in 2 weeks. (Sometimes will deliver in the mail box )

Q: I’m an international buyer. How long does the parcel reach my address?
A: About 18-28 days in generally. You can leave us a message where you are, we can check it for you.

Q: Why does the parcel return back to the sender?
A: Sometimes the parcel was in the local post office for a long time and unable to delivery, or unclaimed, or an ambiguous delivery address, or wrong delivery details.
The parcel will be back to us. Do not worry. If you didn’t receive the parcel, we can resend or refund you as your request.

Q: Why does your price more expensive than others?
A: We always believe that the price fit the quality. And we believe that better quality and better service will make you and your customer more satisfied.

Q: I received the wrong items. What happened?
A: Please do not worry. Just leave us a message and send us a photo about items and shipping label. We’ll help you.

Q: The item damaged on arrival. Could you please resend/refund me?
A: Yeah, friend. We can refund/resend. Not forget send us a photo to check.

Q: I want to buy several items. Could you give me a discount?
A: Why not? Add all the items you need to your cart, you can get a discount automatically.

Q: What type of discount do you provide?
A: We provide many types of discount. You can choose the one that suits you best with the following link
https://www.ebay.com/sme/easyinsmiledentist2017/offers.html