JERO 12" 30cm Flexible INOX Ham Salmon Tuna Sushi Slicing Knife Slicer 2230 TR

$42.18 Buy It Now or Best Offer
free,30-Day Returns

Seller Store toolsgonemad
(18049) 100.0%,

Location: Brisbane, Queensland
Ships to: US,
Item: 175810878787

Return shipping will be paid by:Buyer
Returns Accepted:Returns Accepted
Item must be returned within:30 Days
Jero:Jero
Number of Items in Set:1
Type:Filleting Knife
Blade Length:12 in
Blade Edge:Straight
MPN:Swibo,F Dick,2230TR
Set Includes:Ham and Salmon Slicer
Food Compatibility:Ham,Salmon
Handle Material:Commercial grade polymers
Colour:Red

ABOUT US ABOUT US Tools Gone Mad is an online retailer focused on supplying brand new, quality and genuine products at competitive prices with exceptional service. We have been trading successfully on eBay since 2007. We are an Australian GST Registered Business. We supply a Tax Invoice with every purchase. CLOSE PAYMENT PAYMENT PayPal: For fastest despatch please use Paypal (usually instant if linked to your bank account or credit card)as this will ensure your order is shipped as quickly as possible.Please note that if you choose the PayPal e-Cheque option, your payment is not instant and may take 3-5 days to clear depending on your bank.We will only ship to your registered eBay or PayPal address – no exceptions.Please understand that this is due to seller and buyer protection policies.If you want us to ship to a different address please change it during checkout. Bank Deposit: If you would prefer to pay by Bank Deposit we can provide you with our account details.Direct Deposit can take 2-3 business days for payment to clear.Please leave your eBay username as reference to allow us to easily identify your payment.We will post the next business day after a cleared payment to our bank account. CLOSE SHIPPING SHIPPING DOMESTIC SHIPPING Our commitment is to ship the next business day.Depending on your address and the item to be shipped, some orders may incur a small surcharge.We can only ship to your registered eBay or PayPal address.If you want us to ship to a different address please change it during checkout.All orders are shipped via Australia Post eParcel or by Courier depending on your location and the size of your order.Tracking is available on request so please don’t hesitate to ask if has not already been uploaded to eBay.Some orders cannot be sent to a PO Box and we may request a physical address. Normal Delivery Estimated delivery times after dispatch for delivery are: Brisbane Metro:1-3 business daysSydney Metro , QLD Country Near, ACT:3-4 business daysMelbourne Metro, NSW Country:4-5 business daysAdelaide Metro, VIC Country, Tasmania:5-6 business daysPerth Metro, Far North Qld:5-7 business daysWA Country Near, NT:6-8 business daysWA Country Far, NT Far, External Territories:8-12 business days Express Post Option Some of our listings offer an Express Postage option.Express deliveries are delivered the next business day if your location is within the Express Parcel Network.For locations outside the Express Parcel Network delivery will be faster than regular post but not guaranteed to be next business day. INTERNATIONAL SHIPPING International shipping is being made available progressively to selected countries.At this stage we are only shipping to countries where we have confidence delivery will occur in a reasonable timeframe.If your country is not yet in our shipping destinations and you would like a quote, please message us through eBay and we will be happy to give a response one way or the other.Orders are shipped with Australia Post “International Post Standard” which is tracked and insured to $100 AUD.Delivery estimates of 7-15 business days may not be completely accurate due to current and ongoing international events. All duties and taxes (where applicable) on entry to your country are the customer’s obligation.Orders cannot be returned to sender if you choose not to pay customs charges and we cannot pay them on your behalf. If you refuse to pay these charges your parcel may be abandoned, and we will not be held responsible for any loss of funds as a result. RESTRICTED OR DANGEROUS ITEMS, COMPLIANCE AND CERTIFICATION IN DIFFERENT COUNTRIES: Different countries have different rules and certification requirements for different products.An example of this is tools for the electrical industry including hand tools rated for use to 1000V.What is legal in one county, may not be legal in another.Knives and blades (including kitchen knives and box cutters) may be subject to import restrictions in some countries. Customs may intercept and confiscate items considered restricted by your country’s laws.By purchasing these types of items (not limited to the examples) from our store, you are accepting responsibility for knowing and complying with your country’s standards and requirements. You are also acknowledging that you are over 18 years of age, or whatever age limit applies in your country, for legally allowing you to own and purchase these items.We will not accept a return or provide a refund on the basis that you failed to conduct this due diligence. CLOSE TERMS TERMS Buyer Use At Their Own Risk. Under no circumstances shall Tools Gone Mad Pty Ltd or any employee be held responsible for any damage or personal injury resulting from the use of these or any tool or accessory sold. Owners assume all risk when using items they have purchased. This is a term of the sale you agree to when purchasing any item from Tools Gone Mad Pty Ltd. Your confirmation to buy is an agreement to these terms of sale. We are not obligated to provide instruction on the use of any products sold. Please Note: Where a Product Manual is supplied, it is the responsibility of the purchaser and end user to read all safety warnings, instructions, illustrations and specifications provided with the power tool to minimise risks involved in the operation of the tool. Failure to follow all instructions may result in electric shock, fire and/or serious injury. RETURNS POLICY Change of Mind Tools Gone Mad Pty Ltd will provide a 30-day money back guarantee. If you are not satisfied, or changed your mind about your purchase, you may request to return the item(s) within 30 days from the invoice date at your expense. The item must be returned with all the original accessories and packaging as we have to be able to resell the item as NEW again. Please note that we do not offer Free Returns. This service is available by subscribing to eBay Plus but not through us. You will be responsible for all shipping costs including the original postage charge even if your item was sent “Free Postage”. Dead on Arrival (DOA) or Faulty Item Cases Tools Gone Mad Pty Ltd will provide a 30-day return policy from day of invoice on all items. If the purchaser finds that the item is not as described, or damaged due to insufficient packaging, or dead on arrival, then a replacement or refund will be processed according to the customer’s preference. The cost of returning the item will be met by Tools Gone Mad Pty Ltd. No fees will be administered to the customer. Warranty Claim and Returns Procedure In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact Tools Gone Mad Pty Ltd via eBay messages to obtain an RMA (Return merchandise authorization) case number. Afterwards, you will be asked to send the item back in its original packaging with all contents. For warranty cases, the return postage fee will be shouldered by the customer. Once item has been received, inspected and assessed, a repair, replacement or refund payment (whatever is applicable to the circumstance) will be completed. Tools Gone Mad Pty Ltd will cover the cost of returning the repaired or replaced item within the stated warranty period. WARRANTY CLAIMS Australian Consumer Law Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Warranty Tools Gone Mad Pty Ltd only sells brand named tools that are of high quality. Although rare if the item you purchase appears faulty, unless otherwise stated in the listing, Tools Gone Mad Pty Ltd offers a 12 Months Limited Warranty on all tools and batteries except for those items listed under Warranty Exclusions. This warranty period is valid from the date of the purchase and is subject to our terms and conditions and applies to the original purchaser only. Where the product was sold as a package or as part of a kit we will only fulfil the warranty obligation on the defective product only. Please note that power tool accessories, attachments and consumables, including but not limited to chucks, collets, grinder flanges, dust bags, brushes, O-rings, seals and bearings are warranted for a period of 3 months. Warranty Exclusions and Limitations This warranty is limited to defects in manufacture and material ultimately leading to premature failure. The warranty will not cover products that have failed due to normal wear and tear, where repairs or alterations have been attempted by others, damage due to misuse, accidental damage, improper maintenance or external influences such as water or fire. All of these factors may shorten the life of the tool but are not the result of defective manufacturing. We do not provide a warranty for consumable products, accessories or consumable wear and tear parts, such as, but not restricted to: Drill Bits, Driver Bits, All Tool Storage (unless specified), Globes, Collets, Grinder Discs, Saw Blades, Other Blades, Hole saws, Tape Measures, Earplugs, Charger Fans, Router Bits, Brushes, Triggers, Bearings, Seals, Driver Blades, Etc. Knipex, Wiha and Wera specifically exclude replaceable blades, insert bits, tweezers and ceramic screwdrivers from any warranty claims. These products are either consumable or wear easily and not covered for breakage. CLOSE PROUDLY AUSTRALIAN OWNED GST TAX INVOICE SUPPLIED SHIPPED WITHIN ONE BUSINESS DAY WARRANTY CATEGORIES Milwaukee Accessories Milwaukee Battery & Charger Milwaukee Cases & Bags Milwaukee 12V Skins Milwaukee 12V Kits & Combos Milwaukee 18V Skins Milwaukee 18V Kits & Combos Bahco Dewalt Estwing GearWrench Hitachi Irwin Japanese Knives & Accessories Knipex Makita Stahlwille Stiletto Other You will not regret buying this knife. Many professional users rate the quality higher than the likes of F Dick, Swibo and Victorinox. The steel is often thicker where it needs to be, the handles are incredible, and the material used equal or superior to the other European brands. You get a long life edge, that is sharp and ready to work, but you get a blade that is not too hard to hone or sharpen, and has a lot lower chance of chipping. Whilst Jero, which is made in Portugal, is a relatively new brand to the Australian market, it is very well known and accepted across Europe, and is rapidly establishing itself as a genuine peer and competitor in Australia to the more established brands. Included: 1 x JERO 12″ 30cm Flexible INOX Ham Salmon Tuna Sushi Slicing Knife Slicer 2230 TR Jero Supplies These Knives in a Box Of 6 Individual Knives Supplied Without Retail Packaging Background: JERO is a Portuguese knife and tool manufacturer dedicated to the production of high-quality, professional grade products that can withstand the use and abuse of a commercial work environment. Since 1983, JERO has been working hard to become the well respected knife manufacturer they are today. JERO believes in modern design, materials and production techniques that keep their products at the front of pack when it comes to products that exceed customer expectations. JERO is also an ethical company with a belief that employees must be treated fairly, and that environmental conservation is important to preserve our world for the future. JERO 12″ 30cm Flexible INOX Ham Salmon Tuna Sushi Slicing Knife Slicer 2230 TR: This is a very flexible blade designed for thin cutting making it idea for large hams and fish such as salmon and tuna. The TR Pro Series Handle has a soft rubberised grippy feel that gives precision control over the razor sharp blade that has just the right amount of flex. Perfect sushi and sashimi awaits! Blade Length: 30 cm (11″)Blade Width At Handle: 22 mmHandle Length: 13 cmOverall Length: 43 cm approxKnife Weight: 100 gramsHigh-Carbon high quality Molibdenum/Vanadium (1.4116-X45 CrMov15) Inox Stainless Steel Blade Heat Treated To 56 +/- HRCMachine Ground Edge For Even Edge AnglesExceptional cutting power, a long-lasting edge and excellent corrosion resistanceErgonomically Designed Double Injection Molded On HandleThe molded on handles are constructed of Propylene with a thick layer of Santoprene soft (rubber like) traction grip material – very non slip even when wet.Blade And Tang Designed To Improve Balance And PerformanceSince 1983 JERO Has Been Manufacturing Products In Benedita, Portugal JERO TR SERIES The Pro Series TR, or TR Series by JERO represents years of research, development and testing to design and produce a quality knife that was comfortable to use, while providing control and blade durability. The handle design allows for a comfortable grip at various hand locations, so whether you hold the knife traditionally; hold it towards the front of the handle over the spine, or hold it backwards with the thumb on the end of the handle, the TR handle will fit your handle securely allowing for better control and safe operations. The handle features a double, or dual injection molded on process. The handle is built around the blade and tang to form a seamless, and strong bond between the blade and handle. The first layer is constructed of name brand commercial grade polymers that form a hard and dense structure that hardens on the blade and tang. The next layer is constructed of a rubber like polymer that is injected under pressure around the first layer, forming a seamless bond between the two layers. Unlike other brands of soft grip knives, our process of pressure injection of the second layer greatly reduces peeling of the soft grip polymer – it is a more expensive process of soft grip manufacturing, but one we believe is necessary to produce the highest quality soft grip handle. Handle polymers are impact and temperature resistant. Blades are constructed of high-carbon stainless steel, with most of the steel coming from European manufacturers such as Germany. Our steel is the same, or very similar steel used by all the major European, high end and professional grade knife brands, especially those out of Germany and Switzerland, except by having lower labor and operating costs in Portugal, we can provide that same high quality level at a lower price point. JERO knives are used around the world by commercial meat and food processing establishments, as well as professionals in the food service, grocery, fishing and agriculture industries. The TR Series is a workhorse of a line with many different blade styles to meet our customers’ needs. JERO 12′ 30cm Flexible INOX Ham Salmon Tuna Sushi Slicing Knife Slicer 2230 TR Description PAYMENT SHIPPING TERMS CONTACT US You will not regret buying this knife. Many professional users rate the quality higher than the likes of F Dick, Swibo and Victorinox. The steel is often thicker where it needs to be, the handles are incredible, and the material used equal or superior to the other European brands. You get a long life edge, that is sharp and ready to work, but you get a blade that is not too hard to hone or sharpen, and has a lot lower chance of chipping. Whilst Jero, which is made in Portugal, is a relatively new brand to the Australian market, it is very well known and accepted across Europe, and is rapidly establishing itself as a genuine peer and competitor in Australia to the more established brands. Included: 1 x JERO 12″ 30cm Flexible INOX Ham Salmon Tuna Sushi Slicing Knife Slicer 2230 TR Jero Supplies These Knives in a Box Of 6 Individual Knives Supplied Without Retail Packaging Background: JERO is a Portuguese knife and tool manufacturer dedicated to the production of high-quality, professional grade products that can withstand the use and abuse of a commercial work environment. Since 1983, JERO has been working hard to become the well respected knife manufacturer they are today. JERO believes in modern design, materials and production techniques that keep their products at the front of pack when it comes to products that exceed customer expectations. JERO is also an ethical company with a belief that employees must be treated fairly, and that environmental conservation is important to preserve our world for the future. JERO 12″ 30cm Flexible INOX Ham Salmon Tuna Sushi Slicing Knife Slicer 2230 TR: This is a very flexible blade designed for thin cutting making it idea for large hams and fish such as salmon and tuna. The TR Pro Series Handle has a soft rubberised grippy feel that gives precision control over the razor sharp blade that has just the right amount of flex. Perfect sushi and sashimi awaits! Blade Length: 30 cm (11″)Blade Width At Handle: 22 mmHandle Length: 13 cmOverall Length: 43 cm approxKnife Weight: 100 gramsHigh-Carbon high quality Molibdenum/Vanadium (1.4116-X45 CrMov15) Inox Stainless Steel Blade Heat Treated To 56 +/- HRCMachine Ground Edge For Even Edge AnglesExceptional cutting power, a long-lasting edge and excellent corrosion resistanceErgonomically Designed Double Injection Molded On HandleThe molded on handles are constructed of Propylene with a thick layer of Santoprene soft (rubber like) traction grip material – very non slip even when wet.Blade And Tang Designed To Improve Balance And PerformanceSince 1983 JERO Has Been Manufacturing Products In Benedita, Portugal JERO TR SERIES The Pro Series TR, or TR Series by JERO represents years of research, development and testing to design and produce a quality knife that was comfortable to use, while providing control and blade durability. The handle design allows for a comfortable grip at various hand locations, so whether you hold the knife traditionally; hold it towards the front of the handle over the spine, or hold it backwards with the thumb on the end of the handle, the TR handle will fit your handle securely allowing for better control and safe operations. The handle features a double, or dual injection molded on process. The handle is built around the blade and tang to form a seamless, and strong bond between the blade and handle. The first layer is constructed of name brand commercial grade polymers that form a hard and dense structure that hardens on the blade and tang. The next layer is constructed of a rubber like polymer that is injected under pressure around the first layer, forming a seamless bond between the two layers. Unlike other brands of soft grip knives, our process of pressure injection of the second layer greatly reduces peeling of the soft grip polymer – it is a more expensive process of soft grip manufacturing, but one we believe is necessary to produce the highest quality soft grip handle. Handle polymers are impact and temperature resistant. Blades are constructed of high-carbon stainless steel, with most of the steel coming from European manufacturers such as Germany. Our steel is the same, or very similar steel used by all the major European, high end and professional grade knife brands, especially those out of Germany and Switzerland, except by having lower labor and operating costs in Portugal, we can provide that same high quality level at a lower price point. JERO knives are used around the world by commercial meat and food processing establishments, as well as professionals in the food service, grocery, fishing and agriculture industries. The TR Series is a workhorse of a line with many different blade styles to meet our customers’ needs. PayPal: For fastest despatch please use Paypal (usually instant if linked to your bank account or credit card)as this will ensure your order is shipped as quickly as possible.Please note that if you choose the PayPal e-Cheque option, your payment is not instant and may take 3-5 days to clear depending on your bank.We will only ship to your registered eBay or PayPal address – no exceptions.Please understand that this is due to seller and buyer protection policies.If you want us to ship to a different address please change it during checkout. Bank Deposit: If you would prefer to pay by Bank Deposit we can provide you with our account details.Direct Deposit can take 2-3 business days for payment to clear.Please leave your eBay username as reference to allow us to easily identify your payment.We will post the next business day after a cleared payment to our bank account. DOMESTIC SHIPPING Our commitment is to ship the next business day.Depending on your address and the item to be shipped, some orders may incur a small surcharge.We can only ship to your registered eBay or PayPal address. If you want us to ship to a different address please change it during checkout.All orders are shipped via Australia Post eParcel or by Courier depending on your location and the size of your order.Tracking is available on request so please don’t hesitate to ask if has not already been uploaded to eBay.Some orders cannot be sent to a PO Box and we may request a physical address. Normal Delivery Estimated delivery times after dispatch for delivery are: Brisbane Metro:1-3 business daysSydney Metro , QLD Country Near, ACT:3-4 business daysMelbourne Metro, NSW Country:4-5 business daysAdelaide Metro, VIC Country, Tasmania:5-6 business daysPerth Metro, Far North Qld:5-7 business daysWA Country Near, NT:6-8 business daysWA Country Far, NT Far, External Territories:8-12 business days Express Post Option Some of our listings offer an Express Postage option.Express deliveries are delivered the next business day if your location is within the Express Parcel Network as determined by Australia Post.For locations outside the Express Parcel Network delivery will be faster than regular post but not guaranteed to be next business day. INTERNATIONAL SHIPPING International shipping is being made available progressively to selected countries.At this stage we are only shipping to countries where we have confidence delivery will occur in a reasonable timeframe.If your country is not yet in our shipping destinations and you would like a quote, please message us through eBay and we will be happy to give a response one way or the other.Orders are shipped with Australia Post “International Post Standard” which is tracked and insured to $100 AUD.Delivery estimates of 7-15 business days may not be completely accurate due to current and ongoing international events. All duties and taxes (where applicable) on entry to your country are the customer’s obligation.Orders cannot be returned to sender if you choose not to pay customs charges and we cannot pay them on your behalf. If you refuse to pay these charges your parcel may be abandoned, and we will not be held responsible for any loss of funds as a result. RESTRICTED OR DANGEROUS ITEMS, COMPLIANCE AND CERTIFICATION IN DIFFERENT COUNTRIES: Different countries have different rules and certification requirements for different products.An example of this is tools for the electrical industry including hand tools rated for use to 1000V.What is legal in one county, may not be legal in another.Knives and blades (including kitchen knives and box cutters) may be subject to import restrictions in some countries. Customs may intercept and confiscate items considered restricted by your country’s laws.By purchasing these types of items (not limited to the examples) from our store, you are accepting responsibility for knowing and complying with your country’s standards and requirements. You are also acknowledging that you are over 18 years of age, or whatever age limit applies in your country, for legally allowing you to own and purchase these items.We will not accept a return or provide a refund on the basis that you failed to conduct this due diligence. Buyer Use At Their Own Risk. Under no circumstances shall Tools Gone Mad Pty Ltd or any employee be held responsible for any damage or personal injury resulting from the use of these or any tool or accessory sold. Owners assume all risk when using items they have purchased. This is a term of the sale you agree to when purchasing any item from Tools Gone Mad Pty Ltd. Your confirmation to buy is an agreement to these terms of sale. We are not obligated to provide instruction on the use of any products sold. Please Note: Where a Product Manual is supplied, it is the responsibility of the purchaser and end user to read all safety warnings, instructions, illustrations and specifications provided with the power tool to minimise risks involved in the operation of the tool. Failure to follow all instructions may result in electric shock, fire and/or serious injury. RETURNS POLICY Change of Mind Tools Gone Mad Pty Ltd will provide a 30-day money back guarantee. If you are not satisfied, or changed your mind about your purchase, you may request to return the item(s) within 30 days from the invoice date at your expense. The item must be returned with all the original accessories and packaging as we have to be able to resell the item as NEW again. Please note that we do not offer Free Returns. This service is available by subscribing to eBay Plus but not through us. You will be responsible for all shipping costs including the original postage charge even if your item was sent “Free Postage”. Dead on Arrival (DOA) or Faulty Item Cases Tools Gone Mad Pty Ltd will provide a 30-day return policy from day of invoice on all items. If the purchaser finds that the item is not as described, or damaged due to insufficient packaging, or dead on arrival, then a replacement or refund will be processed according to the customer’s preference. The cost of returning the item will be met by Tools Gone Mad Pty Ltd. No fees will be administered to the customer. Warranty Claim and Returns Procedure In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact Tools Gone Mad Pty Ltd via eBay messages to obtain an RMA (Return merchandise authorization) case number. Afterwards, you will be asked to send the item back in its original packaging with all contents. For warranty cases, the return postage fee will be shouldered by the customer. Once item has been received, inspected and assessed, a repair, replacement or refund payment (whatever is applicable to the circumstance) will be completed. Tools Gone Mad Pty Ltd will cover the cost of returning the repaired or replaced item within the stated warranty period. WARRANTY CLAIMS Australian Consumer Law Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Warranty Tools Gone Mad Pty Ltd only sells brand named tools that are of high quality. Although rare if the item you purchase appears faulty, unless otherwise stated in the listing, Tools Gone Mad Pty Ltd offers a 12 Months Limited Warranty on all tools and batteries except for those items listed under Warranty Exclusions. This warranty period is valid from the date of the purchase and is subject to our terms and conditions and applies to the original purchaser only. Where the product was sold as a package or as part of a kit we will only fulfil the warranty obligation on the defective product only. Please note that power tool accessories, attachments and consumables, including but not limited to chucks, collets, grinder flanges, dust bags, brushes, O-rings, seals and bearings are warranted for a period of 3 months. Warranty Exclusions and Limitations This warranty is limited to defects in manufacture and material ultimately leading to premature failure. The warranty will not cover products that have failed due to normal wear and tear, where repairs or alterations have been attempted by others, damage due to misuse, accidental damage, improper maintenance or external influences such as water or fire. All of these factors may shorten the life of the tool but are not the result of defective manufacturing. We do not provide a warranty for consumable products including accessories or consumable wear and tear parts, such as, but not restricted to: Drill Bits, Driver Bits, All Tool Storage (unless specified), Globes, Collets, Grinder Discs, Saw Blades, Other Blades, Hole saws, Tape Measures, Earplugs, Charger Fans, Router Bits, Brushes, Triggers, Bearings, Seals, Driver Blades, Etc. Knipex, Wiha and Wera specifically exclude replaceable blades, insert bits, tweezers and ceramic screwdrivers from any warranty claims. These products are either consumable or wear easily and not covered for breakage. Due to recent eBay policy changes we can no longer take calls directly to us. You can however still contact us directly via eBay messages by clicking here, we will get back to you shortly. Due to recent eBay policy changes we can no longer take calls directly to us. You can however still contact us directly via eBay messages, we will get back to you shortly. Other items you may also like Yoshihiro VG-10 180mm Japanese Gyuto Chef Knife HAA 16-Layer Damascus Knife $199.90 VIEW ITEM Japanese Tojiro F-359 Storage Canvas Knife Pocket Case Roll F359 Made in Japan $66.90 VIEW ITEM JERO 4-1/4″ 11cm Sticking Knife Butchers Hunters Abbatoir Poultry Knife 5111TR $34.50 VIEW ITEM JERO Commercial Grade Hunter Skinning Trimming Boning Knife Set w/ Camo Scabbard $169.90 VIEW ITEM GENERAL LINKS HOMEADD TO FAVOURITESFEEDBACKALL CATEGORIES HELP / SUPPORT ABOUT US ABOUT US Tools Gone Mad is an online retailer focused on supplying brand new, quality and genuine products at competitive prices with exceptional service.We have been trading successfully on eBay since 2007.We are an Australian GST Registered Business.We supply a Tax Invoice with every purchase. CLOSE SHIPPING SHIPPING DOMESTIC SHIPPING Our commitment is to ship the next business day.Depending on your address and the item to be shipped, some orders may incur a small surcharge.We can only ship to your registered eBay or PayPal address.If you want us to ship to a different address please change it during checkout.All orders are shipped via Australia Post eParcel or by Courier depending on your location and the size of your order.Tracking is available on request so please don’t hesitate to ask if has not already been uploaded to eBay.Some orders cannot be sent to a PO Box and we may request a physical address. Normal Delivery Estimated delivery times after dispatch for delivery are: Brisbane Metro:1-3 business daysSydney Metro , QLD Country Near, ACT:3-4 business daysMelbourne Metro, NSW Country:4-5 business daysAdelaide Metro, VIC Country, Tasmania:5-6 business daysPerth Metro, Far North Qld:5-7 business daysWA Country Near, NT:6-8 business daysWA Country Far, NT Far, External Territories:8-12 business days Express Post Option Some of our listings offer an Express Postage option.Express deliveries are delivered the next business day if your location is within the Express Parcel Network.For locations outside the Express Parcel Network delivery will be faster than regular post but not guaranteed to be next business day. INTERNATIONAL SHIPPING International shipping is being made available progressively to selected countries.At this stage we are only shipping to countries where we have confidence delivery will occur in a reasonable timeframe.If your country is not yet in our shipping destinations and you would like a quote, please message us through eBay and we will be happy to give a response one way or the other.Orders are shipped with Australia Post “International Post Standard” which is tracked and insured to $100 AUD.Delivery estimates of 7-15 business days may not be completely accurate due to current and ongoing international events. All duties and taxes (where applicable) on entry to your country are the customer’s obligation.Orders cannot be returned to sender if you choose not to pay customs charges and we cannot pay them on your behalf. If you refuse to pay these charges your parcel may be abandoned, and we will not be held responsible for any loss of funds as a result. RESTRICTED OR DANGEROUS ITEMS, COMPLIANCE AND CERTIFICATION IN DIFFERENT COUNTRIES: Different countries have different rules and certification requirements for different products.An example of this is tools for the electrical industry including hand tools rated for use to 1000V.What is legal in one county, may not be legal in another.Knives and blades (including kitchen knives and box cutters) may be subject to import restrictions in some countries. Customs may intercept and confiscate items considered restricted by your country’s laws.By purchasing these types of items (not limited to the examples) from our store, you are accepting responsibility for knowing and complying with your country’s standards and requirements. You are also acknowledging that you are over 18 years of age, or whatever age limit applies in your country, for legally allowing you to own and purchase these items.We will not accept a return or provide a refund on the basis that you failed to conduct this due diligence. CLOSE PAYMENT PAYMENT PayPal: For fastest despatch please use Paypal (usually instant if linked to your bank account or credit card)as this will ensure your order is shipped as quickly as possible.Please note that if you choose the PayPal e-Cheque option, your payment is not instant and may take 3-5 days to clear depending on your bank.We will only ship to your registered eBay or PayPal address – no exceptions.Please understand that this is due to seller and buyer protection policies.If you want us to ship to a different address please change it during checkout. Bank Deposit: If you would prefer to pay by Bank Deposit we can provide you with our account details.Direct Deposit can take 2-3 business days for payment to clear.Please leave your eBay username as reference to allow us to easily identify your payment.We will post the next business day after a cleared payment to our bank account. CLOSE TERMS AND CONDITIONS TERMS AND CONDITIONS Buyer Use At Their Own Risk. Under no circumstances shall Tools Gone Mad Pty Ltd or any employee be held responsible for any damage or personal injury resulting from the use of these or any tool or accessory sold. Owners assume all risk when using items they have purchased. This is a term of the sale you agree to when purchasing any item from Tools Gone Mad Pty Ltd. Your confirmation to buy is an agreement to these terms of sale. We are not obligated to provide instruction on the use of any products sold. Please Note: Where a Product Manual is supplied, it is the responsibility of the purchaser and end user to read all safety warnings, instructions, illustrations and specifications provided with the power tool to minimise risks involved in the operation of the tool. Failure to follow all instructions may result in electric shock, fire and/or serious injury. RETURNS POLICY Change of Mind Tools Gone Mad Pty Ltd will provide a 30-day money back guarantee. If you are not satisfied, or changed your mind about your purchase, you may request to return the item(s) within 30 days from the invoice date at your expense. The item must be returned with all the original accessories and packaging as we have to be able to resell the item as NEW again. Please note that we do not offer Free Returns. This service is available by subscribing to eBay Plus but not through us. You will be responsible for all shipping costs including the original postage charge even if your item was sent “Free Postage”. Dead on Arrival (DOA) or Faulty Item Cases Tools Gone Mad Pty Ltd will provide a 30-day return policy from day of invoice on all items. If the purchaser finds that the item is not as described, or damaged due to insufficient packaging, or dead on arrival, then a replacement or refund will be processed according to the customer’s preference. The cost of returning the item will be met by Tools Gone Mad Pty Ltd. No fees will be administered to the customer. Warranty Claim and Returns Procedure In the event of returns due to warranty claims, DOA or money back cases, the customer will be required to contact Tools Gone Mad Pty Ltd via eBay messages to obtain an RMA (Return merchandise authorization) case number. Afterwards, you will be asked to send the item back in its original packaging with all contents. For warranty cases, the return postage fee will be shouldered by the customer. Once item has been received, inspected and assessed, a repair, replacement or refund payment (whatever is applicable to the circumstance) will be completed. Tools Gone Mad Pty Ltd will cover the cost of returning the repaired or replaced item within the stated warranty period. WARRANTY CLAIMS Australian Consumer Law Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Warranty Tools Gone Mad Pty Ltd only sells brand named tools that are of high quality. Although rare if the item you purchase appears faulty, unless otherwise stated in the listing, Tools Gone Mad Pty Ltd offers a 12 Months Limited Warranty on all tools and batteries except for those items listed under Warranty Exclusions. This warranty period is valid from the date of the purchase and is subject to our terms and conditions and applies to the original purchaser only. Where the product was sold as a package or as part of a kit we will only fulfil the warranty obligation on the defective product only. Please note that power tool accessories, attachments and consumables, including but not limited to chucks, collets, grinder flanges, dust bags, brushes, O-rings, seals and bearings are warranted for a period of 3 months. Warranty Exclusions and Limitations This warranty is limited to defects in manufacture and material ultimately leading to premature failure. The warranty will not cover products that have failed due to normal wear and tear, where repairs or alterations have been attempted by others, damage due to misuse, accidental damage, improper maintenance or external influences such as water or fire. All of these factors may shorten the life of the tool but are not the result of defective manufacturing. We do not provide a warranty for consumable products, accessories or consumable wear and tear parts, such as, but not restricted to: Drill Bits, Driver Bits, All Tool Storage (unless specified), Globes, Collets, Grinder Discs, Saw Blades, Other Blades, Hole saws, Tape Measures, Earplugs, Charger Fans, Router Bits, Brushes, Triggers, Bearings, Seals, Driver Blades, Etc. Knipex, Wiha and Wera specifically exclude replaceable blades, insert bits, tweezers and ceramic screwdrivers from any warranty claims. These products are either consumable or wear easily and not covered for breakage. CLOSE CONTACT US CONTACT US Due to recent eBay policy changes we can no longer take calls directly to us. You can however still contact us directly via eBay messages by clicking here, we will get back to you shortly. Due to recent eBay policy changes we can no longer take calls directly to us. You can however still contact us directly via eBay messages, we will get back to you shortly. CLOSE NEWSLETTER Add us to your favorites to receive exclusive discounts and be kept upto date with our latest products and off SUBSCRIBE NOW © 2019 Tools Gone Mad Pty Ltd, All Rights Reserved.

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